Privacy Policy

Quillwood Advisers ("we", "us", "our") takes the handling of personal information seriously. This policy explains what information we collect, how we use it, and the rights you have in relation to it. It applies to information collected through this website and in the course of our advisory engagements.

Questions about this policy or about personal data we hold may be directed to: privacy@quillwoo

1. Information We Collect

Information you provide directly

When you contact us via the website form, by email, or by telephone, we may collect your name, email address, telephone number, and the content of your message. When you engage our services, we collect information necessary to carry out the engagement.

Information collected automatically

When you visit this website, we may collect limited technical information including IP address, browser type, pages visited, and the date and time of your visit. This is collected through cookies and similar technologies, subject to your consent.

Legal basis for processing

• • Consent — for optional cookies and marketing communications
• • Legitimate interest — for managing business enquiries and improving our website
• • Contract performance — for data necessary to deliver our advisory services
• • Legal obligation — where required by Thai law or applicable regulations

2. How We Use Your Information

We use personal information for the following purposes:

• • Responding to enquiries and managing our advisory relationship with you
• • Delivering services you have engaged us to provide
• • Sending service-related communications relevant to an ongoing engagement
• • Improving this website and understanding how it is used
• • Complying with our legal obligations under Thai law, including the Personal Data Protection Act B.E. 2562 (PDPA)

Data sharing

We do not sell personal data. We may share it with trusted third-party service providers (such as email hosting or analytics services) only where necessary and under appropriate data processing agreements. We disclose personal information to authorities only when legally required to do so.

Data retention

Enquiry data is retained for up to 24 months. Client engagement records are retained for up to 7 years for legal and accounting purposes. Analytics data is retained for up to 26 months.

3. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, or loss. These include:

• • Encrypted data transmission (HTTPS) across this website
• • Access controls limiting who within our practice can access personal data
• • Regular review of our data handling procedures
• • Confidentiality obligations for all advisers and contractors

In the event of a data breach likely to affect your rights, we will notify you as required by applicable law.

4. Cookies

This website uses cookies. Essential cookies are required for basic functionality. Optional cookies (analytics, preferences) are only placed with your consent. For full details, see our Cookie Policy.

5. Your Rights

Under the Thai Personal Data Protection Act (PDPA) and, where applicable, other data protection laws, you have the following rights:

• • Right of access — to request a copy of personal data we hold about you
• • Right to rectification — to correct inaccurate or incomplete data
• • Right to erasure — to request deletion of personal data in certain circumstances
• • Right to restrict processing — to limit how we use your data in certain circumstances
• • Right to data portability — to receive your data in a structured, commonly used format
• • Right to object — to object to processing based on legitimate interests
• • Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, please contact: privacy@quillwoo. We will respond within 30 days.

You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand if you believe your data has been handled improperly.

6. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external site you visit.

7. Children's Privacy

Our services are directed at businesses and professional individuals aged 18 or over. We do not knowingly collect personal information from anyone under 18.

8. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date above. Where changes are material, we will take reasonable steps to notify you. Continued use of this website after changes are posted constitutes acceptance of the revised policy.

9. Contact

Quillwood Advisers
128 Surawong Road, Si Phraya, Bang Rak, Bangkok 10500, Thailand

Privacy enquiries: privacy@quillwoo